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Urbest
Czym jest Urbest?
Urbest upraszcza komunikację grupową, śledzenie zadań, ocenę i płatności za zarządzanie obiektami i prace projektowe. Interfejs jest intuicyjny, co redukuje czas poświęcony na wdrażanie nowych użytkowników. Urbest może dostosować się do każdego rodzaju budynku lub organizacji. Wybierz pracę w trybie autonomicznym z Urbest lub połącz je z systemem ERP lub systemem zarządzania zasobami.
Ostatnia kwestia: po kilku miesiącach uzyskujesz dostęp do analizy zachowań z sugerowanymi planami działania.
Kto korzysta z produktu: Urbest?
Popularna platforma współpracy Urbest do śledzenia pracy umożliwia organizacjom bezproblemowe przechwytywanie, organizowanie, śledzenie i podejmowanie działań w zakresie obciążeń między wydawcami, menedżerami i pracownikami.
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Urbest
Urbest – Recenzje od zweryfikowanych użytkowników

A very good software that makes our lives easier
Komentarze: We have several offices and Urbest helps us centralize all requests and act as efficiently as possible. This is very important for our teams.
Zalety:
Very easy to use, our team is very happy to use this software daily.
Wady:
Nothing to say here. Everything works like a charm.
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thanks Luc, It's a pleasure to help you along your growth and new offices.
Computer Aid Facitily Mngt System: Urbest tops the league
Komentarze: As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it. Not with Urbest. One can do it directly via its mobile-app. And this is empowering the user, giving the chance to participate in making the building a building users want to be proud of. Personally I was impressed by how easy it is to get going with the software. From taking the decision to having it running, no more than a week passed by. In fact, a couple of days after the decision, I was already accessing the software and setting up the few bits and pieces needed. A week after everyone in my organisation could go ahead and use it.
Zalety:
The fact this software isn't presented as a traditional software. It is a service ; it is there ; it runs. You barely have anything to do to get it going for your organisation. That's the beauty of an easy-to-use software that sits in the cloud and can be accessed as a software-as-a-service. The graphic is great and minimalist so you see things. You don't have to learn it to get going. Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly. And when it comes to its core, it is great as it captures the information at source: it gives the user who sees the problem to report it directly in the system there and then. And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Wady:
Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features? No.
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thank you Alexis! We continuously strive to improve our product and if there are other ways that you think Urbest can help solve problems for you or add more value - then please do share these with us! Best, Team Urbest
Urbest Portalis
Zalety:
a better check for maintenance and a better connexion between users.
Wady:
work wtih others partners than ENGIE to develop more skills.
Odpowiedź sprzedawcy: Urbest
4 lata temu
Thank you for your comment! We appreciate. For your information, you can invite any service provider from your admin panel. Regards,
Urbest is the innovation all modern Facilties Management companies needed yesterday
Komentarze: It has solved the issue of giving building users self service reporting, not going through antequated methods of calls/emails. It has resolved the issue of being unable to capture ongoing feedback from users on our request resolution and satisfaction. It hasn't resolved our issue of having a slow/bulky CAFM that isn't lean in its workflow
Zalety:
The simplicity, user friendliness, modern approach and workflow. It makes FM so simple it's a surprise that we didn't already switch to it. Giving a tool to all building users to report to FM teams their issues is like tracking a pizza order on domino's, everyone should have it. Having a simple workflow for FM teams to organise and be faster at reacting/resolving in all transparency is a step towards even having a FM as a self service linked to a marketplace for independent ad hoc workers which is where the industry may go.
Wady:
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line. Integrating directly with our purchasing/finance system could be the solution but the build, dashboard, monitoring would need to be very robust for the teams to feel reassured. It could/should do so much more as an FM app in the future e.g. geolocalisation, way finding, community building if Urbest doesn't want to be the app that just gets integrated into other ''sexier'' apps
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thanks Catriona! We understand the needs of customers and this is why we are building more things and expect to see very soon PO/Invoice management live in our product and a few more things up our sleeve. We look forward to helping Bouygues UK strengthen it's portfolio and services.
Seamless job and tasks tracking
Zalety:
I love the interface Urbest has. The dashboard looks very neat and easy to understand.
Wady:
The communication is in French in emails. I still did not figure out how to change the email notifications to English, but it doesn't bother much.
Urbest is a key component for us in order to organise, plan, and get feedbacks.
Komentarze: Urbest enables us to keep a close contact to the final users of this solution, and to keep every task in mind.
Zalety:
Easy to use, and very efficient to have an overview of all actions to prepare for all sites. Filters are really usefull to compartiment all tasks.
Wady:
Some features like a planning could be usefull in order to plan in advance some tasks.
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thanks Alexis! We appreciate your feedback! Stay tuned as we are working on delivering (in the next few months) the ability to plan tasks!
Easy tool
Komentarze: Help create a community
Zalety:
Very easy to implement: no technological barrier
Wady:
Necessity to GO international for large groups with Many sites
Odpowiedź sprzedawcy: Urbest
3 lata temu
Thank you Cécile, it's a pleasure working with you. We will continue our effort to delight your users.

Easy to use
Zalety:
We highly value the ease of use and its simple integration into our work environment.
Wady:
The application still has a lot of development potential even if it is already very complete.
Odpowiedź sprzedawcy: Urbest
4 lata temu
Thank you Youcef! We look forward to bringing even more services and functionality into Urbest as we continue on our mission to simplify collaboration in facilities, property management and delivery of services.
Urbest eases my life
Komentarze: I am able to manage queries from both tenants and landlords in a third of the time previously required.
Zalety:
The gain of time Urbest provides is very impressive
Wady:
Really innovative stuff do not have inconvenients
Odpowiedź sprzedawcy: Urbest
5 lat temu
Great to hear your experiences Nicolas! We look forward to helping you gain even more value through Urbest
As a service
Komentarze: we were able to bring a single Customer service, we improve communication on intervention request from our customers. the traceability is much better. Customers are more satisfied. The property manager it lso is benefitting. It's a win win solution.
Zalety:
ease, simplicity, efficiency , scalable , geotag , easy to implement , simple ergonomics , Advice and manager web service . The Reporting. Statistics.
Wady:
Obligation to be connected . You must convince the Customer and tenant . we need to be with tenants to use.
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thank you Pascal! We strive to improve our service and we look forward to hearing your thoughts about how Urbest can add more value to you and your teams.
Avis urbest
Komentarze:
Gain de temps et meilleur suivi depuis l'installation sur le site.retours de clients positif.
Plusieurs options pourraient etre rajoutées
Comme la gmao ( sam fm ) qui permettrais un suivi plus poussé et une aide en plus pour nous mainteneurs a l edition de nos rapports client.
Comme une meilleure localisation des lieux d'interventions ( plan de batiment, d etage et de bureaux ).
Voir si possible de faire un QR codes pour des demandes d interventions sans besoin de cree un compte.
Zalety:
Application tres simple d'utilisation. Premet un suivi des interventions sur sites. Les messages instantanés avec les utilisateurs.
Wady:
Probleme de synchronisation entre l envoie des demandes et la notification de demande recu.defois plusieur minute avant de recevoir la demande. Retour de plusieurs locataires qui ne peuvent pas envoyer de demande quand les personnes qui sont enregistrées sont abscentes.( compliqué pour elles )
Odpowiedź sprzedawcy: Urbest
4 lata temu
Merci pour votre retour et vos suggestions Romain. Nous ameliorons notre produit chaque jour et ne manquerons de vous tenir informe des qu'une nouvelle fonctionnalite sera deployee.
Outil à forte valeur ajotuée pour les usagers comme pour les équipes
Zalety:
La simplicité d'usage et le gain de temps pour les équipes. Quel plaisir d'entendre les agents techniques dire que depuis qu'Urbest est déployé au sein de notre compagnie, les agents les remercient et les félicitent pour leur rapidité d'intervention.
Wady:
On voudrait pouvoir tout gérer dans Urbest , ou au moins aussi facilement que dans ce logiciel ...
Odpowiedź sprzedawcy: Urbest
4 lata temu
Merci pour votre retour Benoit. Nous sommes content d'apprendre que vous avez pu ameliorer votre reactivite grace a urbest!
Le logiciel qui vous simplifie vos journées !
Komentarze: Le logiciel est très facile à prendre en main, testé et approuvé par mon équipe de maintenance ! De plus nos clients sont satisfaits du temps qu’ils gagnent en utilisant l’application URBEST !
Zalety:
Facile d’utilisation et un gain de temps pour notre équipe !
Wady:
Aucun problème détecté durant l’utilisation de URBEST
Odpowiedź sprzedawcy: Urbest
4 lata temu
Thank you for your feedback, Mickael!
maintenance
Komentarze: une bonne idée au départ, la première version était plus lisible de mémoire.
Zalety:
toutes les demandes sont centralisées, la possibilité de mettre des photos
Wady:
manque de visibilité sur smartphone en tant qu'intervenant sur les demandes.
Odpowiedź sprzedawcy: Urbest
4 lata temu
Bonjour, Je vous remercie pour votre retour, nous travaillions au quotidien pour ameliorer urbest et vous simplifier la vie, n'hesitez pas a nous faire par de vos remarques sur [email protected]
Adopté très vite
Zalety:
Nous avons beaucoup apprécié la capacité d'Urbest à travailler avec nos équipes et à évoluer dans un cadre assez restrictif qu'est le notre, tout en proposant un outil assez innovant pour un établissement qui n'était pas habitué. Toutes les équipes qui l'utilisent sont ravies de la facilité d'utilisation et de l'efficacité de l'application.
Wady:
Aucun problème avec l'utilisation d'Urbest
Odpowiedź sprzedawcy: Urbest
4 lata temu
Merci Florian pour ce retour ! Ravi de voir que Paris la Defense apprecie l'experience urbest.
You must need it
Komentarze: URBEST is perfect to centralize, manage and follow every actions & needs of stakeholders. We are using it to manage premises buildings.
Zalety:
The flexibility of the solution. URBEST can evolve following our needs.
Wady:
Nothing for the moment, even if we are using URBEST for almost one year
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thanks Ludovic, We look forward to expanding to more buildings with your team.
A user friendly revolution in task management software
Komentarze: It creates a good collaborative environment for managing tasks and issues. In the examples I have seen the introduction of Urbest has typically led to work being completed 20 - 30% faster than before, with higher satisfaction in the end result.
Zalety:
The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers. You can see the status of all tasks at any point of time. It automates the collection and presentation of feedback on work done. Both planned and reactive work can be supported.
Wady:
The issue to be aware of is that it is not a comprehensive facilities management solution, with lots of additional different modules. Its strength is task management, if that is what you want, it will do it well.
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thanks Trevor! We look forward to bringing even more value to our users, so stay tuned for some exciting things ahead!
The Facility Management future is here
Zalety:
Urbest litterally hacked all the pain points related to Hard and Soft FM management. The system is 100% user-friendly and delivers the right information to the right person at the very right time.
Wady:
The product could be cooler by enabling more integrations
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thanks Maxime for your review!
Very usefull for social hoursing refurbishment
Komentarze:
Architectural co-conception withs architects, ingeneers, contractors
Site management during construction works, interface between all actors : users, contractor, architects, client
Work management after delivery
Zalety:
Very user friendly, specially for no professional users : inhabitants, workers, etc. the software is very flexible and adaptable
Wady:
Nothing, except maybe the graphic interface...
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thank you Mister Gruson, We look forward to helping you with more projects in social housing.
Limpide, Fluide, une évidence
Zalety:
sa fluidité et sa prise en main rapide pour les équipes, URBEST est vite devenu une évidence car répond à une vraie problématique de préparation et reporting des sujets courants
Wady:
le menu recherche d'immeuble du départ, pas assez fluide comme le reste de l'appli
Odpowiedź sprzedawcy: Urbest
4 lata temu
Thanks Tom! We appreciate your feedback and we are working on improving this in our next releases! Urbest team
Good tool to simplify communication
Zalety:
As a coworker, Urbest is very easy to use and simplifies communication with the site manager
Wady:
Nothing to say here for the moment
Odpowiedź sprzedawcy: Urbest
4 lata temu
Thanks Romain!
Very good
Zalety:
I like it because it is simple, efficient and reliable
Wady:
Might requires integration for equipment management
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thanks Pierre! We are looking into further developments and integrations on the equipment management side.

Solution complète de smart building
Zalety:
Facilité de déploiement et ergonomie d'utilisation
Wady:
Aucune déception rencontrée pour le moment
Odpowiedź sprzedawcy: Urbest
5 lat temu
Thank you Toni! We value your review and appreciate the time with this. Best, Urbest team
Je recommande le logiciel URBEST
Komentarze: Réactivité des équipes support et sales
Zalety:
Ticketing travaux et l’arborescence proposée
Wady:
RAS pas de commentaire
Odpowiedź sprzedawcy: Urbest
4 lata temu
Thank you Fabrice!
Nice and smooth
Zalety:
It is easy to use and the design of the interface is great
Wady:
We are waiting for the api in order to integrate the solution in our Saas FlatBay
Odpowiedź sprzedawcy: Urbest
3 lata temu
We look forward to combining our solution and delight people even more with FlatBay and Urbest wrapped up !