--- description: Dowiedz się wszystkiego na temat Simphony POS od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simphony POS – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Programy dla restauracji](/directory/20026/restaurant-management/software) > [Simphony POS](/software/202814/oracle-micros-simphony) # Simphony POS Canonical: https://www.capterra.pl/software/202814/oracle-micros-simphony Page: 1 / 2\ Dalej: [Next page](https://www.capterra.pl/software/202814/oracle-micros-simphony?page=2) > Oracle Simphony POS pasuje do każdej wielkości i formatu restauracji: zwykłych, szybkiej obsługi, niezależnych, franczyzowych, pubów, stadionów i innych. > > Verdict: Rated **4.2/5** by 26 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Simphony POS? Oracle Simphony POS to specjalnie zaprojektowana platforma do zarządzania restauracjami, przeznaczona dla wszystkich rozmiarów operacji związanych z żywnością i przekąskami, od niezależnych restauracji po duże przedsiębiorstwa. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.2/5** | 26 Recenzje | | Łatwość użytkowania | 3.8/5 | Based on overall reviews | | Wsparcie klienta | 3.3/5 | Based on overall reviews | | Warte swojej ceny | 3.5/5 | Based on overall reviews | | Funkcje | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Oracle - **Location**: Chicago, USA - **Founded**: 1977 ## Commercial Context - **Cena początkowa**: 1,00 zł - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Chromebook (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, arabski, chiński, chiński tradycyjny, duński, fiński, francuski, hebrajski, hiszpański, japoński, koreański, niderlandzki, niemiecki, norweski, portugalski, rosyjski, szwedzki, tajski, turecki, włoski - **Available Countries**: Arabia Saudyjska, Australia, Dania, Finlandia, Francja, Hiszpania, Indie, Irlandia, Jersey, Kanada, Meksyk, Niemcy, Norwegia, Nowa Zelandia, Republika Południowej Afryki, Singapur, Stany Zjednoczone, Szwajcaria, Szwecja, Wielka Brytania and 3 more ## Funkcje - Analiza żywieniowa - Barcode/Ticket Scanning - Dostęp mobilny - For Bakeries - Integracja rachunkowości - Kitchen/Menu Management - Konta klientów - Kontrola inwentaryzacji - Obsługa kart kredytowych - Oddzielne kontrole - Ostrzeżenia/powiadomienia - POS dla restauracji - Planowanie menu - Podpis elektroniczny - Prognozowanie - Program lojalnościowy - Promocja społeczna - Przetwarzanie płatności - Punkt sprzedaży (POS) - Płatności elektroniczne - Płatności online - Raportowanie i statystyki - Raportowanie/analityka - Raporty sprzedaży - Routing - Rozliczenia i fakturowanie - Third-Party Integrations - Wprowadzanie zleceń - Zamawianie online - Zarządzanie dostawami - Zarządzanie gotówką - Zarządzanie kartami podarunkowymi - Zarządzanie klientami - Zarządzanie kosztami - Zarządzanie pracownikami - Zarządzanie rabatami - Zarządzanie recepturami - Zarządzanie rezerwacjami - Zarządzanie tabelami - Zarządzanie wskazówkami - Zarządzanie zapasami - Zarządzanie zleceniami - Zarządzanie zwrotami - Śledzenie zapasów ## Integrations (3 total) - FreedomPay - Restaurant365 - SevenRooms ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Programy dla restauracji](https://www.capterra.pl/directory/20026/restaurant-management/software) ## Powiązane kategorie - [Programy dla restauracji](https://www.capterra.pl/directory/20026/restaurant-management/software) - [Systemy POS](https://www.capterra.pl/directory/20052/point-of-sale/software) - [POS dla restauracji](https://www.capterra.pl/directory/30603/restaurant-pos/software) - [Aplikacje do zamawiania jedzenia](https://www.capterra.pl/directory/30861/food-delivery/software) - [Systemy POS dla gastronomii](https://www.capterra.pl/directory/20025/food-service-management/software) ## Rozwiązania alternatywne 1. [Loyverse POS](https://www.capterra.pl/software/150632/loyverse-pos) — 4.8/5 (457 reviews) 2. [Lightspeed Retail](https://www.capterra.pl/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Recenzje ### "Simphony Review - Minor DKL Food Group" — 5.0/5 > **Christian** | *8 lipca 2020* | Gościnność | Recommendation rating: 7.0/10 > > **Zalety**: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze > > **Wady**: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates > > Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. ----- ### "Oracle = A great global partner" — 4.0/5 > **Matt** | *4 lipca 2020* | Gościnność | Recommendation rating: 7.0/10 > > **Zalety**: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires > > **Wady**: Most adjustments to the program involve an additional purchase. Immediate support not often available > > I have been happy with our experience with Simphony. They provide a great product ----- ### "Worst POS experience in my tenured career" — 1.0/5 > **Patrick** | *18 kwietnia 2023* | Restauracje | Recommendation rating: 0.0/10 > > **Zalety**: There is nothing that I can highlight that a competitor couldn't also do well. > > **Wady**: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. > > Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. ----- ### "Great but expensive POS" — 4.0/5 > **Giovanni** | *30 stycznia 2026* | Gościnność | Recommendation rating: 7.0/10 > > **Zalety**: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it > > **Wady**: It is very expensive, and the implementation process takes long time because all the Oracle wait list ----- ### "Simphony POS for Hotel" — 4.0/5 > **Zweryfikowany recenzent** | *2 lipca 2021* | Gościnność | Recommendation rating: 7.0/10 > > **Zalety**: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS \& Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. > > **Wady**: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. > > Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. ----- Page: 1 / 2\ Dalej: [Next page](https://www.capterra.pl/software/202814/oracle-micros-simphony?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/202814/oracle-micros-simphony) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data