Od 18 lat pomagamy firmom
w wyborze lepszego oprogramowania

LiveCaller
Czym jest LiveCaller?
Czat — klienci mogą wymieniać wiadomości, pliki i oceniać obsługę klienta.
Połączenia internetowe — Klienci mogą dzwonić bezpośrednio ze strony internetowej, przez Internet, dzięki czemu takie połączenia są całkowicie bezpłatne.
Wielokanałowa skrzynka odbiorcza — łączy komunikację z różnych platform komunikatorów w jeden pulpit nawigacyjny.
Połączenie zwrotne — wystarczy podać numer telefonu i preferowaną godzinę połączenia, a Dział obsługi klienta skontaktuje się z użytkownikiem telefonicznie.
Wspólne przeglądanie — umożliwia agentom i klientom wspólne „przeglądanie” strony internetowej.
Kto korzysta z produktu: LiveCaller?
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LiveCaller
LiveCaller – Recenzje od zweryfikowanych użytkowników

Great Customer Support Product with Tons of Potential
Komentarze: Amazing. The customer support from LiveCaller has been wonderful.
Zalety:
The chat and call features work well. The co-browsing feature is a game-changer for SaaS companies like mine - and the benefit of not having to send a Zoom invite, Google Meet invite, or something else is worth it. So far, I like the analytics available for each call, including duration and a simple way to collect customer feedback.
Wady:
The main issue I ran into is the widget does not show up within my application when installed as instructed. We're still figuring this out. Also, I would like to delete calls, chats, and review data I collected during testing and haven't found an easy way to do that yet. However, customer support has been super helpful.
I just can't believe this...
Komentarze: My experience has been so good I'm going to offer to promote their service on our website at no cost. Whether they accept or not I don't know but this is the kind of business I want to do business with and the customer service is fantastic.
Zalety:
The low cost is by far one of my favorite features. I also like how easy it is for us now to communicate as a team.
Wady:
To be honest I haven't found much of anything that I don't like I just hope they never change anything. I'm aware every software product or services has their weakness I just haven't found it yet.
A great value for the money!
Komentarze: I think it's a solid platform and it will work for most businesses
Zalety:
The feature set you get for the price is unbeatable
Wady:
I wish it had interactions with AI. That would make it almost perfect
A powerful and easy to implement platform
Komentarze: A well-organized platform, its structure is intuitive, we can follow up without problems and its support is very good.
Zalety:
The implementation solution is very simple and fast. So for us it is something viable.
Wady:
The platform is developing new functions, so we are sure that they will surprise us.
Best app ever!
Komentarze: I think they have very good customer support
Zalety:
I love all the features and options of this app.
Wady:
I think it covers pretty much everything
Great customer success software!
Zalety:
LiveCaller is super simple to use, has all features you need to communicate effectively with your leads and clients, and customer support is great! Highly recommended!
Wady:
I think all is good, so far. Perhaps if there was a knowledge base available, both for me as a user of Live Caller, and also built into the software - for me to offer to my clients, that would be great.
Software de llamada de alta calidad
Komentarze: LiveCaller te ayuda para que cualquier miembro del equipo pueda responder las llamadas de los clientes en cualquier lugar. Con LiveCaller ya no tendrás que asignar un número de teléfono y un móvil a los miembros del equipo o esperar que finalicen el turno para entregar el número de teléfono o el móvil al miembro del equipo del siguiente turno.
Zalety:
Lo que más me ha gustado de este software es que tiene todo lo necesario para una comunicación simple con tus clientes porque tiene chat web, llamadas web (recibir llamadas sin necesidad de número de teléfono) , co-navegación y también puedes conectar Facebook Messenger, Telegram, Viber, etc para manejar todas las comunicaciones desde un sólo lugar. Lo recomiendo por la facilidad de uso y fácil integración en cualquier lugar, además las personas sin conocimientos pueden utilizar este software sin problemas y si necesitas ayuda siempre puedes contactar con atenció al cliente y te ayudarán encantados. Necesitaba ayuda y me respondió "Giga" que identificó mi problema en la primera pregunta.
Wady:
Me ha gustado mucho LiveCaller porque tiene todo lo que necesitaba, además irán añadiendo más características y funciones en el futuro
Wonderful tool
Zalety:
Now it's so easy and convenient to communicate with our clients like never before. Varies channels are available through one dashboard, which is awesome.
Wady:
Nothing to complain about, great software and a great tech support team.

LiveCaller helps you get in touch!
Komentarze: Overall it was a great experiance. Easy to use wherever I need to and offered to be used over many platforms.
Zalety:
One of my favorite features is that you can use this over social media apps. That is super convinent when some of the individuals you need to communicate with can only be reached via something like Facebook messenger. The dashboard is also very impressive. It connects you almost immediately to everything that you need to reach clients or work mates.
Wady:
There were two issues that I saw with LiveCaller. First if you want to have the ablitiy to speak over social media the price does go up monthly. Second I have dropped calls in app before. you have to have a strong wifi connection or good data connection.