Od 18 lat pomagamy firmom
w wyborze lepszego oprogramowania
Czym jest Squaretalk?
Squaretalk CPaaS zawiera wszechstronne oprogramowanie VoIP (protokół głosowy przez Internet) z prostą automatyzacją i integracją. Tak proste, że masz czas na zajęcie się innymi obszarami swojej firmy.
Przystępna cenowo, skalowalna i łatwa w obsłudze platforma komunikacyjna zapewnia zespołom ds. sprzedaży i wsparcia zaawansowane narzędzia, umożliwiające efektywną pracę z dowolnego miejsca i za pośrednictwem kanałów preferowanych przez klientów.
Bezproblemowe łączenie wszystkich ulubionych narzędzi, takich jak Zoho, Salesforce lub innych popularnych rozwiązań CRM, dzięki natywnym integracjom lub niestandardowym interfejsom API.
Kto korzysta z produktu: Squaretalk?
Squaretalk to doskonałe rozwiązanie dla call center BPO (outsourcing procesów biznesowych), firm z proaktywnymi zespołami ds. sprzedaży, zespołów CX (doświadczenie klienta) i retencyjnych, inwestorów, telemarketerów, badaczy rynku, agentów ubezpieczeniowych, doradców finansowych itp.
Gdzie można używać produktu: Squaretalk?
Informacje o sprzedawcy
- Squaretalk
- Założona w 2008
Wsparcie dla Squaretalk
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat
Języki
angielski
Cena produktu: Squaretalk
Cena początkowa:
- Brak bezpłatnej wersji próbnej
- Brak bezpłatnej wersji
Squaretalk nie ma wersji bezpłatnej i nie oferuje bezpłatnej wersji próbnej. wersja płatna Squaretalk rozpoczyna się od 25,00 USD/miesiąc.
Plany cenowe skorzystaj z bezpłatnej wersji próbnejInformacje o sprzedawcy
- Squaretalk
- Założona w 2008
Wsparcie dla Squaretalk
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat
Języki
angielski
Filmy i zdjęcia produktu: Squaretalk
Funkcje produktu: Squaretalk
Rozwiązania alternatywne dla produktu: Squaretalk
Squaretalk – Recenzje od zweryfikowanych użytkowników
Cost-Efficient
Komentarze: Squaretalk made it easier to forward calls to other team members and escalate customer problems, which improved our resolution rates. It also reduces our operational costs and ultimately improves our bottom line.
Zalety:
I like best that the product is constantly evolving. They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their dashboards and reports more.
Wady:
I haven't had a serious issue yet to write about
Odpowiedź sprzedawcy: Squaretalk
5 miesięcy temu
Thanks for your feedback, Vikash! We're glad to hear you're enjoying the new self-service options and customizable dashboards - they’re designed to save time and boost efficiency! It's also great that Squaretalk is helping improve resolution rates and reduce costs for your team! Feel free to reach out if you need anything. We're here to help!
The best call center I've worked with
Komentarze: The preformances of their call center. It's friendly to use, there are a lot of features that provide you ways to customize your use. Their staff provides all the support & service our company need. From my experience working with other call centers, Squaretalk is the best call center I've worked with.
Zalety:
The preformances of their call center. It's friendly to use, there are a lot of features that provide you ways to customize your use. Their staff provides all the support & service our company need. From my experience working with other call centers, Squaretalk is the best call center I've worked with.
Wady:
Really not much, otherwise I won't be writing this positive review.
Odpowiedź sprzedawcy: Squaretalk
7 miesięcy temu
Thank you for your glowing review and for being a loyal Squaretalk user for over two years, Kim! We're thrilled to hear that you find our call center platform both user-friendly and feature-rich. It's wonderful to know that our support team has been meeting your needs so well. Your kind words, especially considering your experience with other call center software vendors, have truly made our day! Your feedback motivates us to continue delivering the best service possible. If you ever have any suggestions or additional feedback, we'd love to hear from you. Thanks again, and we're excited to continue supporting your team!
Squaretalk summary
Zalety:
- Support from Costumer service, - Happy to share their experience,- Helping to set up settings on campaigns
Wady:
No client tracking. If we do not report a specific problem or failure ourselves, the technical team does not detect it on its own e.g. ringing calls, to slow server for no. of Agents
Odpowiedź sprzedawcy: Squaretalk
2 lata temu
Thanks for sharing your feedback. We are always eager to improve our service and will consider these points. Please don't hesitate to reach out to us if you need any assistance or want to share any suggestions or feedback.
Seamless Global Engagement
Komentarze: By eliminating traditional telephony challenges around stability, sound clarity, and accessibility across borders, Squaretalk enabled us to create consistent customer experiences regardless of market.
Zalety:
I'm impressed by Squaretalk's continuous innovation, even implementing a customized feature we requested to optimize workforce planning.
Wady:
Honestly, I have no major gripes after 2+ years of using Squaretalk.
Great for scaling up sales
Komentarze: We use Squaretalk for both inbound and outbound calls, so customers can call our business for sales inquiries and facilitate our cold calling efforts. The plateform syncs with our CRM database, giving us a comprehensive view of all relevant interactions. Overall, Squaretalk has been a indispensable tool for our sales team.
Zalety:
Squaretalk has significantly boosted our sales operations. Their autodialer has tripled our calling capacity and allowed us to reach more leads in less time. The reporting and analytics features privide valuable insights into call performance and help us to optimize our strategies. The customer support is top-notch, they are always quick to respond and resolve any issues we have.
Wady:
The only downsite we're encountered is the occasional lag in the reporting dashboard. It would also be great to have more real-time updates.
Odpowiedź sprzedawcy: Squaretalk
9 miesięcy temu
Thank you for your great review! We're thrilled to hear that our dialer has significantly boosted your sales operations and tripled your calling capacity. It's also wonderful to hear that our reporting features and customer support have met your needs (and we'll make sure to pass this feedback to our support team). We appreciate your feedback on the reporting dashboard lag and the desire for real-time updates. We're working on improvements to enhance your experience. Thanks for highlighting how Squaretalk integrates with your CRM and supports both inbound and outbound calls. If you need anything else, feel free to reach out.
