--- description: Dowiedz się wszystkiego na temat Squaretalk od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Squaretalk – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Platformy komunikacyjne](/directory/33415/contact-center-quality-assurance/software) > [Squaretalk](/software/219046/squaretalk-matrix) # Squaretalk Canonical: https://www.capterra.pl/software/219046/squaretalk-matrix Page: 1 / 6\ Dalej: [Next page](https://www.capterra.pl/software/219046/squaretalk-matrix?page=2) > Squaretalk to wszechstronna platforma komunikacji w chmurze, która umożliwia zespołom sprzedaży i wsparcia skuteczną pracę z dowolnego miejsca. > > Verdict: Rated **4.8/5** by 114 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Squaretalk? Squaretalk to doskonałe rozwiązanie dla call center BPO (outsourcing procesów biznesowych), firm z proaktywnymi zespołami ds. sprzedaży, zespołów CX (doświadczenie klienta) i retencyjnych, inwestorów, telemarketerów, badaczy rynku, agentów ubezpieczeniowych, doradców finansowych itp. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.8/5** | 114 Recenzje | | Łatwość użytkowania | 4.8/5 | Based on overall reviews | | Wsparcie klienta | 4.8/5 | Based on overall reviews | | Warte swojej ceny | 4.7/5 | Based on overall reviews | | Funkcje | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Cena początkowa**: 25,00 USD - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy - **Supported Languages**: angielski, arabski, francuski, hebrajski, hiszpański, niemiecki, włoski - **Available Countries**: Albania, Algieria, Andora, Arabia Saudyjska, Armenia, Australia, Austria, Azerbejdżan, Bahrajn, Bangladesz, Belgia, Bhutan, Białoruś, Bośnia i Hercegowina, Brazylia, Bułgaria, Chiny, Chorwacja, Cypr, Czarnogóra and 79 more ## Funkcje - Analiza nastrojów - Automated Attendant - Automatyczna dystrybucja połączeń - Automatyczny dialer - Automatyzacja procesów biznesowych - Czat/wiadomości - Dialer predykcyjny - Dla zespołów/organizacji sprzedażowych - IVR - Inteligencja konwersacyjna - Interfejs agenta - Komunikacja wielokanałowa - Komunikaty dwukierunkowe - Konferencje - Konfigurowalne raporty - Masowe wysyłanie wiadomości tekstowych - Ostrzeżenia/powiadomienia - PBX - Personalizacja - Poczta głosowa - Przekierowywanie połączeń - Przetwarzanie języka naturalnego - Pulpit - Pulpit działań - Raportowanie i statystyki - Raportowanie połączeń - Raportowanie/analityka - Rejestrowanie danych - Rejestrowanie połączeń - Skryptowanie połączeń - Transkrypcja połączeń - Uczenie maszynowe/SI - Ustalanie harmonogramu kampanii - Ustalanie harmonogramów - Wielojęzyczny - Wirtualne rozszerzenia - Współpraca z wieloma użytkownikami - Wysyłanie wiadomości SMS - Wysyłanie wiadomości wg harmonogramu - Zarządzanie Call Center - Zarządzanie działaniami sprzedażowymi - Zarządzanie jakością - Zarządzanie kampaniami - Zarządzanie kolejkowaniem - Zarządzanie leadami - Zarządzanie linią sprzedaży - Zarządzanie listami - Zautomatyzowane odpowiedzi - Zautomatyzowany routing - Śledzenie połączeń ... and 29 more features ## Integrations (7 total) - Freshdesk - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - WhatsApp - Zendesk Suite - Zoho CRM ## Support Options - E-mail/helpdesk - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Platformy komunikacyjne](https://www.capterra.pl/directory/33415/contact-center-quality-assurance/software) ## Powiązane kategorie - [Platformy komunikacyjne](https://www.capterra.pl/directory/33415/contact-center-quality-assurance/software) - [Asystent sprzedaży AI](https://www.capterra.pl/directory/34135/ai-sales-assistant/software) - [Wirtualny Asystent](https://www.capterra.pl/directory/33535/virtual-assistant/software) - [Oprogramowanie predykcyjnego wybierania numerów](https://www.capterra.pl/directory/30597/predictive-dialer/software) - [Oprogramowanie do automatycznego wybierania numerów](https://www.capterra.pl/directory/30999/auto-dialer/software) ## Rozwiązania alternatywne 1. [LiveAgent](https://www.capterra.pl/software/102188/liveagent) — 4.7/5 (1787 reviews) 2. [Bitrix24](https://www.capterra.pl/software/113540/bitrix24) — 4.2/5 (1001 reviews) 3. [Zendesk Suite](https://www.capterra.pl/software/164283/zendesk) — 4.4/5 (4090 reviews) 4. [Genesys Cloud CX](https://www.capterra.pl/software/21409/genesys-cloud) — 4.3/5 (268 reviews) ## Recenzje ### "Reliable Calling Platform That Helped My Insurance Sales Team Stay Organized" — 4.0/5 > **Venkat** | *20 lipca 2026* | Ubezpieczenia | Recommendation rating: 9.0/10 > > **Zalety**: My team adapted to the platform fairly quickly, and the call management tools made it simple to monitor ongoing conversations and follow up with potential policyholders. The reporting dashboard gave me a clear picture of agent performance and campaign results, which helped me make better decisions. As a Sales Manager in the insurance industry, I found Squaretalk to be very easy to use after the initial setup. I also think it offers good value for money because it combines calling, reporting, and management features in one platform. The connection quality was generally stable, so our customer conversations were rarely interrupted. > > **Wady**: The learning curve can be a little challenging for new agents who have never worked with a cloud-based calling system before. Some reporting filters could be more flexible, and we experienced occasional internet-related delays during peak business hours, although they were not frequent enough to significantly affect productivity. > > It has improved the way my insurance sales team handles outbound calls, tracks performance, and manages customer interactions. The interface is user-friendly, the reporting tools provide useful insights, and the call management features have made daily operations much smoother. ----- ### "Reporting That Really Informs Decisions" — 5.0/5 > **Eliza** | *15 czerwca 2026* | Telekomunikacja | Recommendation rating: 10.0/10 > > **Zalety**: The reporting is very in-depth. I can narrow down to a specific campaign, agent, time period or call result and create views that are really useful in updating stakeholders. Planned reports are automatically sent to the heads of the departments without any human intervention during the preparation of the reports. > > **Wady**: Scheduled report conditional logic would be of great use, such as only a report is triggered once a metric decreases below a specified threshold. > > We would also conduct performance reviews which were based on manually prepared spreadsheets which were not always consistent and up to date. Squaretalk substituted that altogether with the correct and real time information. Budgetary decisions and campaign modifications are now made on the basis of the real happenings as opposed to estimations. ----- ### "Horrible, not working, and not even refunding or replying to refund requests" — 1.0/5 > **Alexander** | *14 maja 2019* | Logistyka i łańcuch dostaw | Recommendation rating: 0.0/10 > > **Zalety**: The way its being massively oversold by a highly qualified sales person. It's a cool dude, but once the sale is made and nothing is working, it's not possible to contact this guy. > > **Wady**: It never worked. The guys couldn't like this \[SENSITIVE CONTENT\] to our internet or something. Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore. Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it. Wasted my time, my resources, and this is the type of service you can expect from these fellows. ----- ### "Squaretalk Enhanced Customer Satisfaction and Simplified Delivery Support During High Demand" — 5.0/5 > **Radhika** | *22 czerwca 2026* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: Delivery enquiries are handled very effectively by the IVR and queue management. The system remains stable and calls are correctly routed from the first ring during busy times. Agents can instantly view order status thanks to the CRM integration. > > **Wady**: Although useful, the reporting email layout could use some polish. The information itself is precise and extremely helpful. > > When customers call regarding deliveries, they anticipate prompt responses. Squaretalk practically eliminated needless transfers and decreased our average handle time. During our busiest quarter, customer satisfaction scores increased and repeat contact rates decreased. ----- ### "A solid choice for remote meetings in the UK" — 4.0/5 > **Jesseica** | *8 sierpnia 2026* | Usługi konsumenckie | Recommendation rating: 8.0/10 > > **Zalety**: Squaretalk's audio and video conferencing features work well enough for our team's daily stand-ups and catch-up meetings. The screen sharing is pretty solid, and it's easy to schedule meetings on the go. Our team's size is about 15 people. > > **Wady**: The mobile app took a bit to figure out, but once we got the hang of it, it worked well. Not a huge deal, but it would be great if they could add more customization options for the mobile app. Our team's industry is education, and we're based in the UK. > > Overall, I'm quite satisfied with Squaretalk. It's a reliable platform that I've used extensively for regular video conferencing and team collaboration. While there are minor features I wish were more streamlined, the experience has been mostly seamless and efficient, earning it a solid 4-star rating from me. ----- Page: 1 / 6\ Dalej: [Next page](https://www.capterra.pl/software/219046/squaretalk-matrix?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/219046/squaretalk-matrix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data