--- description: Dowiedz się wszystkiego na temat Mindbody od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mindbody – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie dla salonów kosmetycznych](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody) # Mindbody Canonical: https://www.capterra.pl/software/40229/mindbody Page: 1 / 121\ Dalej: [Next page](https://www.capterra.pl/software/40229/mindbody?page=2) > Oprogramowanie Mindbody do zarządzania firmą z branży wellness jest dostosowane do firm, które potrzebują systemów zarządzania biznesem i członkostwem. > > Verdict: Rated **4.0/5** by 2987 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Mindbody? Firmy z branży fitness, urody i wellness chcące zapewnić klientom jak najlepszą obsługę: od wyszukiwania po rezerwację. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.0/5** | 2987 Recenzje | | Łatwość użytkowania | 3.9/5 | Based on overall reviews | | Wsparcie klienta | 3.8/5 | Based on overall reviews | | Warte swojej ceny | 3.6/5 | Based on overall reviews | | Funkcje | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Mindbody - **Location**: New York, USA - **Founded**: 2000 ## Commercial Context - **Cena początkowa**: 99,00 USD - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Android (mobilny), iPhone (mobilny) - **Supported Languages**: angielski, arabski, brazylijski portugalski, chiński, chiński tradycyjny, czeski, duński, europejski portugalski, francuski, grecki, hebrajski, hiszpański, japoński, niderlandzki, niemiecki, norweski, rosyjski, słoweński, włoski - **Available Countries**: Andora, Arabia Saudyjska, Australia, Austria, Bahrajn, Bułgaria, Chorwacja, Cypr, Dania, Estonia, Finlandia, Francja, Grecja, Hiszpania, Holandia, Irlandia, Islandia, Izrael, Kanada, Katar and 23 more ## Funkcje - Aplikacja mobilna - Baza danych członków - Baza danych klientów - Baza danych klientów - Confirmations/Reminders - Dla salonów i spa - Do fizykoterapii - Dostęp mobilny - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Integracja strony internetowej - Komunikacja z członkami - Konfigurowalne wzory - Notatki SOAP - Obsługa kart debetowych/kredytowych - Obsługa kart kredytowych - Odnowienia członkostwa - Plan fitness - Portal dla klientów - Przetwarzanie płatności - Przypomnienia - Płatności online - Rachunkowość - Rejestracja online - Rezerwacja online - Rezerwacje grupowe - Rodzaje członków - Rozliczenia i fakturowanie - Spotkania cykliczne - Synchronizacja kalendarza - Ustalanie harmonogramu spotkań - Ustalanie harmonogramu w czasie rzeczywistym - Uwagi dotyczące rezerwacji - Wsparcie klienta - Wykaz członków - Zarządzanie członkostwem - Zarządzanie frekwencją - Zarządzanie kalendarzem - Zarządzanie klasami - Zarządzanie klientami - Zarządzanie pracownikami - Zarządzanie spotkaniami - Zarządzanie studentami - Zarządzanie wydarzeniami - Zarządzanie zespołem - Zautomatyzowane ustalanie harmonogramu - Zgodność z przepisami HIPAA - Śledzenie frekwencji ... and 35 more features ## Integrations (39 total) - ABC Trainerize - ActiveCampaign - Appy Pie - AskNicely - Bench - Birdeye - ClassPass - Cloutly - Constant Contact - DailyStory - Demandforce - Edge - Emma by Marigold - Equifax - Gleantap ... and 24 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Oprogramowanie dla salonów kosmetycznych](https://www.capterra.pl/directory/30028/salon/software) ## Powiązane kategorie - [Oprogramowanie dla salonów kosmetycznych](https://www.capterra.pl/directory/30028/salon/software) - [Programy do rezerwacji](https://www.capterra.pl/directory/20032/reservations/software) - [Oprogramowanie do zarządzania członkostwem](https://www.capterra.pl/directory/20045/membership-management/software) - [Narzędzia do harmonogramowania](https://www.capterra.pl/directory/30087/scheduling/software) - [Oprogramowanie do zarządzania klubami](https://www.capterra.pl/directory/30215/club-management/software) ## Rozwiązania alternatywne 1. 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[EasyWeek](https://www.capterra.pl/software/215487/easyweek) — 4.8/5 (69 reviews) ## Recenzje ### "Using Mindbody, You Can't Go Wrong\!" — 5.0/5 > **Foust** | *7 sierpnia 2025* | Zdrowie, wellness i fitness | Recommendation rating: 9.0/10 > > **Zalety**: What I like most about Mindbody is the customer support, they are always helpful if I don't know how to do something. > > **Wady**: What I like least about Mindbody is the phone wait time, but I like the option for them to be able to call me back when a customer service rep is available. > > Overall I have had a wonderful experience with Mindbody, it has allowed me to complete my work without having to call my manager for support. ----- ### "Great Support and Reliable Features" — 4.0/5 > **Ali** | *14 listopada 2025* | Zdrowie, wellness i fitness | Recommendation rating: 6.0/10 > > **Zalety**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down. > > **Wady**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff. > > MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement. ----- ### "Beware Before You Sign A $1200, 1 Year Contract, Their Sales People Appear To Be On Commission\!" — 1.0/5 > **Jonathon** | *23 stycznia 2026* | Zdrowie, wellness i fitness | Recommendation rating: 0.0/10 > > **Zalety**: Mindbody is used throughout the fitness industry. Customers will go on Mindbody to find local gyms, yoga studios, etc... > > **Wady**: The salesman who sold me my subscription wasn't honest and straightforward with me. Customer service is painfully slow. > > Please be careful when dealing with Mindbody, you are signing a year long contract and if they give you the impression that you can get out of it, I'm proof that you can't. You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers. I tried to cancel but they won't let me. On that first phone call, when I asked about cancelling if things didn't go well, Sam (sales rep) made it seem like if I tried to cancel then they would give me a sales pitch but eventually would let me out of my contract which isn't true. I filed a BBB complaint that they never responded to, which in all of the reviews I've left in my lifetime on BBB, no American company has failed to respond. Btw, my BBB complaint requesting termination of my contract was 8 days after I signed my contract with Mindbody, so it's not like I used them for 5 months. I haven't scheduled a single customer with them or had a single onboarding session with them. You may be reading this wondering why I signed a contract for something I didn't totally understand, that's because it's way too complicated to understand up front. Just think about it, Mindbody onboarding can take up to 2 months before you can fully use it, it's that complicated. What are the chances you're going to understand everything during the initial sales call. You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did a Google search, it appears their sales staff make commission, which imo incentivizes this behavior. ----- ### "Mindbody, when you take the good with the bad it costs a lot." — 5.0/5 > **Julie** | *11 listopada 2025* | Zdrowie, wellness i fitness | Recommendation rating: 9.0/10 > > **Zalety**: The ability to add programs to help you get what you need done faster, especially not to miss phone calls. > > **Wady**: The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach. I have reached my maximum budget for fees, so I have to give up something else to obtain the services I need to be successful. > > I like the ease of managing with Mindbody, and the cost is less than an administrative assistant for sure, but I am a Gen Xer, and it does take time for me to process it easier in the long run. I like the integration of third-party apps, like Classpass. However, the cost of Classpass versus what we are paid for Classpass is not comparable to a client who drops in. We gain volume, but we don't get retention. The cost per session is way below what we can afford, to be honest. We may start to phase out Classpass because the volume doesn't make up for the cost we are losing from retention. Our business is Pilates, and we have to create continuity for clients to learn the whole concept of Pilates. A person who pops in for one session, often late, and with an idea of Pilates, but actually not Pilates. It takes away from the clients who commit to our studio for the continuity of the learning process. I know, we make room for the beginners, and we do really love beginners. It's just that the Classpassers don't seem interested in the concept of Pilates; they want a workout. I am a people pleaser by nature, so I try and our instructors try to pull them in, but they want bootcamp, and that isn't what we are doing. I feel terrible saying this, but we have moved on from the HIIT classes, the clients know they can get strong without the trending social media moves created for them to try in our and we are grateful for the highly popular Pilates. Often, the scenario is, we ask and provide opportunities for beginners to take introductory classes before joining a class in progress. However, they show up after class has started, without grip socks, and no body awareness-which is our forte, bring the newbies on, but please, when we let our Classpassers know we start on time, that means they need to be early enough to get situated before class starts. We have lost regulars because we look unorganized. So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires. We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people. I will never understand how people ask us to devalue our time and service when others are not asked. ----- ### "The Best Fitness Software" — 5.0/5 > **Nick** | *28 października 2025* | Zdrowie, wellness i fitness | Recommendation rating: 10.0/10 > > **Zalety**: I run a premium boutique fitness studio in Southern California and we switched to Mindbody about a year ago which has made our operations, reporting, and member onboarding faster, easier, and more efficient. Admin staff, coaches, and managers can use Mindbody with very little onboarding. The class and appointment management is simple and the notifications make it impossible to forget a client. Anytime I've needed help with something I can use the AI chatbot and if that doesn't have a useful answer it will send a ticket to their customer service who has always called me within a couple of hours. > > **Wady**: Mindbody offers a marketing suite which is fairly new and could use some updates to make it more useful. It's not very user friendly and requires a third party track metrics. > > For any class or appointment-based fitness studios, Mindbody is by far the most comprehensive software I've found. You can manage your staff \& clients, collect member data, sell packages, track metrics, and even take payment in one tab on your browser. It's easy to use, customizable, and constantly improving. ----- Page: 1 / 121\ Dalej: [Next page](https://www.capterra.pl/software/40229/mindbody?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/40229/mindbody) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data