Who Uses This Software?

Convoso is a fit for any organization looking to increase sales and marketing productivity. Our customers span a range of industry verticals such as credit repair, lead generation, mortgage, and more.

Average Ratings

8 reviews
  • 5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Convoso
  • http://convoso.com/
  • Founded 2006

About This Software

Perfect for 10+ users, you can generate and convert more leads in less time using the automation power of TalkNow and TalkPro. If you're dialing through your leads too quickly then we're the right partner for you. We specialize in getting at least the same results while dialing up to half as many leads which will save you up to 50% on your lead acquisition costs. Start dialing in less than 15 minutes with our risk-free trial of TalkNow, Ask us about TalkPro if you have enterprise-level needs.

  • Auto Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Specific Caller ID
  • Contact Management
  • Customer Engagement Center
  • Encryption
  • Escalation Management
  • FCC Compliance
  • FTC Compliance
  • IVR / Voice Recognition
  • Inbound Call Center
  • Knowledge Base
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Power Dialer
  • Predictive Dialer
  • Premise-Based Call Center
  • Preview Dialer
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Reporting & Statistics
  • Ring Groups
  • SIP Trunking
  • Surveys
  • Unified Communications
  • Virtual Call Center
  • Voice Quality Enhancement

Convoso Predictive Dialer Latest Reviews

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Convoso's system and team are amazing! They take care and consideration of their customers needs

4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have EVERYTHING I believe! This system was built in such a way that you can add or remove features your team needs as it grows. I am really impressed with he fact that you all really listen to what the customer needs and make changes on a global level when you find a helpful fix for 1 client and make it available for all.

Pros: I love how flexible the system is and that a lot of changes don't require an engineering background to apply. Their team walked us through the custom features and reports we needed and made themselves available the days we launched in order to help troubleshoot. This team really goes above and beyond for customers needing custom fields. If the changes look like a good fit they instantly make them available to ALL current users as well!!

Cons: There is a slight learning curve like with any new software so be patient because on day 2 when it all clicks you will be so thankful! Everything is liked, but some of the reports could be combined due to the ability to customize further to meet your specific kpi needs.

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Our most valuable tool we use.

5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue

Pros: Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

Cons: The only thing I don't like is the only thing it can't do but no one else can either. CRM functionality will always be more difficult due to the dialer integration, but we have made it work quite well.