Spiceworks Network Monitor

Spiceworks Network Monitor

4.5 / 5 153 reviews

Who Uses This Software?

IT pros! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.

Average Ratings

153 reviews
  • 4.5 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    It's actually 100% free! Can't put in price.
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Spiceworks
  • http://www.spiceworks.com/
  • Founded 2006

About This Software

Monitor all your devices easily and in one place! With Spiceworks Network Monitor you can keep an eye on your servers and SNMP-enabled devices like routers and switches from one dashboard. Youll have total visibility over your network, so you can catch issues before any of your users, and be the IT hero you were meant to be. After work hours, rely on email alerts to keep you updated of the critical issues affecting your systems. All of this, and its free! Download Network Monitor now.

  • Alerts / Escalation
  • Anti Spam
  • Anti Virus
  • Asset Tracking
  • Audit Management
  • Availability Management
  • Bandwidth Monitoring
  • Bandwidth Troubleshooting
  • Baseline Manager
  • Capacity Monitoring
  • Change Management
  • Compliance Management
  • Configuration Management
  • Connectivity Management
  • Contract Management
  • Cost Tracking
  • Dashboard
  • Data Visualization
  • Depreciation Management
  • Diagnostic Tools
  • Email Attachment Protection
  • Event Logs
  • Event Tracking
  • Full Transaction Diagnostics
  • Hardware Inventory
  • Historical Audit
  • IP Address Monitoring
  • IP Protection
  • IT Asset Management
  • IT Budgeting
  • IT Service Management
  • Incident Management
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Knowledge Management
  • License Management
  • Maintenance Management
  • Mobile Network Troubleshooting
  • Network Analysis
  • Network Monitoring
  • Patch Management
  • Performance Control
  • Problem Management
  • Procurement Management
  • Real Time Analytics
  • Release Management
  • Remote Access
  • Requisition Management
  • Resource Management
  • Risk Management
  • Root-Cause Diagnosis
  • SLA Management
  • SLA Monitoring
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Server Performance
  • Service Catalog
  • Service Desk Management
  • Service Reporting
  • Software Inventory
  • Spyware Removal
  • Task Management
  • Ticket Management
  • Trace individual transactions
  • Two-Factor Authentication
  • Uptime Monitoring
  • User Activity Monitoring
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

Spiceworks Network Monitor Latest Reviews

Automatically translated. Show original review

Awesome IT Help Desk software, horrible inventory system.

5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Spiceworks is great for managing help desk tickets. Using HTML we've been able to customize our end-user portal. Create multiple ticket templates to capture the details we truly need from end-users. We have found that the mobile application for iOS and Android to be the best on the market. It has a great GUI, very user friendly, informative, and easy to set up.

Cons: The inventory system is lacking when it comes to producing accurate information. At one point this year we were upgrading our end users to dual monitors. We attempted to use Spiceworks to produce the make and model of the current monitor the end users were using. It came back telling us a generic description. I ended up writing a batch file that would obtain them remotely and that was accurate. We've also had issues where it would scan a computer that had 2 monitors but would only show one. We also went through a license key audit and thought we could rely on Spiceworks to produce accurate results. It ended up showing us that several computers had 3 iterations of office installed. I understand that these keys are in the registry but other similar scanners would only produce keys for whats actually installed on the workstation by cross-referencing installed applications and registry keys. We recently have been experiencing issues where Spiceworks would attempt to scan 180 assets and it would fail to complete the scan without errors. We found this out by using WSUS to determine how many computers we had and Spiceworks was off by 30 assets of the 180. At least twice a week it also locks up and our end users can't access the help desk portal to submit tickets. We've chosen to use LanSweeper to track assets. LanSweeper produced accurate results in a fraction of the time Spiceworks produced incomplete results. Spiceworks took 8+ hours, LanSweeper <30 minutes.

Automatically translated. Show original review

Essential to my daily function

5 / 5
Ease of Use
5 / 5
Features & Functionality
Value for Money

Pros: This is a free product, which in itself is impressive when you consider what you are being offered. In addition to a customizable ticketing system, you are given an inventory system, and a newly added network monitoring function which so far has been nothing short of impressive (Until now I have been using PRTG Monitor, which in itself is a wonderful tool, but not free.) The initial setup is very easy, and and Spiceworks as a service has very low hardware requirements, meaning you can run it on an older laptop fairly well. The reporting function is a massive lifesaver, as it can help you generate a flexible list of everything from tickets (very flexible in what you want displayed, and how you want it sorted,) to your IT inventory (sorted by office location, purchase date, etc.) The ability to send these reports to our company's upper management to show hours spent on particular projects per month, or what assets need to be replaced due to original purchase date, is a very big plus. The community portal itself is full of helpful people who are always willing to share their knowledge. On multiple occasions where I had to find a solution to a technical problem, I found people who were quickly able to pull more details from each instance, and provide a brief list of solutions in a fairly short amount of time. When you are backed against a wall, this can be a massive lifesaver.

Cons: Plugin compatibility. Some older plugins may no longer work well with newer version of the software, as well as some of the newest plugins requiring the latest update, but these are just minor nitpicks.